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Sapphire United Systems
REPORTING & VISIBILITY

See What's Working
Without Chasing People.

Dashboards, campaign performance, lead source tracking, and team activity — all in one place. Make decisions with data, not gut feelings.

Business Dashboard - Sapphire United Systems

Your Dashboard

Your Entire Business, One Screen

Open your dashboard in the morning and know exactly where you stand. No spreadsheets, no asking your ops team, no end-of-month surprises.

47
New Leads This Month
23% vs last month
$42
Cost Per Lead
18% improvement
14.2%
Lead-to-App Conversion
3.1% vs last month
1.8 min
Avg Response Time
Under 2-min target
38.4%
Email Open Rate
Industry avg: 21%
$2.1M
Pipeline Value
8 loans in progress
6.8x
Marketing ROI
$6.80 back per $1 spent
92%
Follow-Up Compliance
Every lead gets touched
0+
Professionals Served
0
Serving the Industry
0M+
Emails & Texts
0
Client Rating
The Problem Section - Sapphire United Systems
Why This Matters

Most LOs Are Flying Blind. You Don't Have To Be.

Here's a question: how much did you spend on marketing last month? And how many of those leads actually turned into funded loans? If you can't answer both questions in under 10 seconds, you have a reporting problem.

Most loan officers operate on gut feel. They "think" Facebook is working. They "feel like" referrals are their best source. They "hope" their follow-up is good enough. But they don't know.

That's dangerous. Because when rates shift, when budgets tighten, when you need to decide where to invest your next marketing dollar — gut feelings don't cut it. You need numbers.

Sapphire United Systems tracks everything automatically. Every lead, every call, every text, every email open, every pipeline movement, every funded loan. The data collects in the background while you work. When you need answers, they're already there — waiting on your dashboard.

The LOs who scale are the ones who know their numbers. Cost per lead. Conversion rate by source. Response time. Campaign engagement. These aren't vanity metrics — they're the levers that grow your business.

Sapphire United - Campaign Performance
Campaign Performance

Know Which Campaigns Are Driving Results

Gain total visibility into your marketing efforts with real-time tracking for every interaction.

Email Performance Open rates, click rates, unsubscribe rates, and reply rates for every campaign.
SMS Engagement Delivery rates, response rates, and opt-out tracking for text campaigns.
Campaign-to-Conversion See which nurture campaigns are producing the most appointments and apps.
A/B Comparison Compare different campaign versions to find the highest-performing messaging.
Historical Trends Track performance over weeks and months to identify what's improving and what's declining.
Campaign Performance — Last 30 Days
Past Client Reactivation
Top Performer
Open: 42.1% Click: 8.3% Apps: 4
Rate Drop Alert Sequence
Active
Open: 56.7% Click: 12.1% Apps: 6
New Lead Speed-to-Lead
Active
Open: 71.3% Click: 15.8% Apps: 9
Sapphire United Systems - Lead Source Tracking
Lead Source Report — Q1 2025
Source Leads Cost/Lead Funded
Google Ads 89 $38 7 loans
Facebook 124 $22 5 loans
Referrals 31 $0 9 loans
Past Clients 18 $0 6 loans
Lead Source Tracking

Track Every Lead From
Source to Funded Loan

Where are your best leads really coming from? Not just "which source sends the most leads" — but which source produces the most funded loans? Sapphire United Systems tracks the full journey so you can invest where it counts.

Source Attribution — Every lead is tagged with its source: Google Ads, Facebook, Zillow, referral, past client, or custom
Cost Per Lead by Source — Know exactly what you're paying per lead from each channel
Conversion Rate by Source — See which sources convert to applications and funded loans at the highest rate
ROI Per Channel — Calculate actual return on investment for every marketing dollar by source
Trend Analysis — Spot when a source is declining before you've wasted a month of budget
Sapphire United Systems - Metrics That Matter
The Metrics That Matter

Not Vanity Metrics.
Real Business Numbers.

Empower LO tracks the metrics that actually move your mortgage business forward — not just pretty graphs with meaningless numbers.

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Cost Per Lead

How much are you paying for each lead, broken down by source? Google Ads at $38/lead vs. Facebook at $22/lead changes where you put your next dollar.

Conversion Rate

What percentage of leads become applications? What percentage of apps become funded loans? Know your funnel numbers at every stage.

Response Time

Responding in under 5 minutes increases contact rates by 900%. Track your average response time and make sure no lead waits longer than they should.

Campaign Open & Click Rates

Are your emails getting opened? Are people clicking? Track engagement for every campaign to identify what resonates and what falls flat.

Pipeline Velocity

How fast do leads move through your pipeline? How long do deals sit in each stage? Identify bottlenecks before they cost you closings.

Marketing ROI

For every dollar you spend on marketing, how much revenue comes back? Track ROI by channel, campaign, and time period to invest with confidence.

Team Performance

Compare producer activity side by side. See who's following up, who's converting, and who needs coaching — all in one view.

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Revenue Attribution

Connect funded loans back to the original lead source. Know exactly which campaigns and channels are driving real revenue — not just clicks.

Trend Analysis

Spot patterns over weeks and months. See if lead quality is improving, response times are tightening, and close rates are trending in the right direction.

Common Questions

Dashboard metrics include: new leads by source, cost per lead, lead-to-application conversion rate, average response time, campaign performance (opens, clicks, replies), pipeline value by stage, and team activity monitoring. All in real-time, no spreadsheets required.

Yes. The Teams plan includes team-wide dashboards showing each producer's lead volume, response times, pipeline status, and campaign activity. Identify top performers and spot who needs help — without chasing people for updates.

CRM Features - Sapphire United Systems

Know Your Numbers. Grow Your Business.

The LOs who scale are the ones who know what's working — and do more of it. Get the visibility you've been missing.

Built for mortgage professionals who are done guessing